Alert on Amazon Customer Scam Circulating in Ontario

Alert on Amazon Customer Scam Circulating in Ontario. A scam is circulating in Ontario, targeting Amazon shoppers. One Amazon user from Ontario shared with insauga.com that after making several purchases, she received a call claiming to be from Amazon. The call, an automated message, informed her of suspicious activity on her account and offered an option to speak with an operator. Recognizing it as a potential scam, she disconnected the call.

Despite recently ordering multiple items from Amazon, she expressed concern that others might not quickly identify the scam. “Given the amount of activity on my Amazon account, I could see how others might be tricked by such a call,” she remarked. Upon contacting Amazon directly, she confirmed her suspicions of the scam.

She speculated whether the scammers were aware of her frequent Amazon purchases. However, an Amazon spokesperson did not confirm whether scammers might know about a customer’s shopping activity. The spokesperson emphasized the risk these scams pose to both customers and the Amazon brand. They assured that Amazon continues to focus on customer protection and educating the public on scam prevention. Amazon’s website states clearly that the company will never request personal information through unsolicited communications such as emails, phone calls, or text messages.

Alert on Amazon Customer Scam Circulating in Ontario

Amazon specifies that while it does make outbound calls in certain cases, it will never ask customers to reveal or verify sensitive personal information or to accept an unexpected refund. The website further cautions that Amazon will never send unsolicited messages asking for personal details like social insurance numbers, bank account details, or passwords. Additionally, Amazon will not request payments outside its website or ask for remote access to devices.

Amazon urges customers to report any scam attempts. For detailed information on recognizing and reporting scams, customers can visit Amazon’s dedicated page and the Canadian Anti-Fraud Centre for updates on current scams.

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